Frequently Asked Questions


To secure a unit, a reservation fee of PHP 10,000 is required. Once the reservation is made, the car will be held for:

  • 5 days for cash transactions
  • 7 days for financing transactions

This timeframe allows the buyer to arrange the necessary funds and complete any financing requirements. Additionally, it provides us with the opportunity to prepare the car for release.

To start your reservation, simply contact our sales team or visit our Makati showroom.

The reservation fee is generally non-refundable to ensure a fair process for all applicants. However, there are important exceptions:

  • Fully refundable if we are unable to secure financing approval for you.
  • Forfeited if you choose to back out of the transaction without a valid reason.

Before any fee is collected, we will guide you through a pre-approval process and discuss your eligibility so you can make an informed decision before proceeding.

While scheduling an appointment is not required, it is highly recommended. This helps us:

  • Confirm the availability of the vehicle you're interested in
  • Prepare for your visit to ensure the best possible service
  • Assign a dedicated sales associate to assist you

You can schedule an appointment by calling us at 0995-842-9642 or sending a message on Facebook.

Employed Individuals

✓ 2 valid government-issued IDs

✓ Employment certificate

Self-Employed / Business Owners / Freelancers

✓ 2 valid government-issued IDs

✓ Business permit

✓ Latest 3 months bank statement or proof of income

OFWs and Seamen

✓ 2 valid IDs of remittance sender

✓ 3 months proof of remittance

✓ Latest contract or proof of income

✓ 2 valid IDs of remittance receiver

Note: Additional documents may be requested based on the financing partner's requirements.

The loan approval process typically takes between 1-3 business days. However, there may be instances where approval from our financing partners takes a bit longer.

Each client's profile is unique, and some clients may require additional documentation or verification, which can extend the processing time slightly.

Rest assured, our team is dedicated to ensuring a smooth and efficient approval process for all our clients. We'll keep you updated every step of the way.

Yes! At All Cars, we gladly accept trade-ins. To get started:

  1. Schedule an appointment for a free appraisal
  2. One of our Associate Dealers will inspect your car and provide an appraisal value
  3. Once a price is agreed upon, you can choose from our extensive inventory of 400+ vehicles

Contact us today to schedule your free trade-in appraisal.

Due to our strong partnerships with private financing institutions, we are often able to secure car loans for buyers even if they have issues with their credit history or previously surrendered vehicle.

However, this is evaluated on a case-by-case basis. While we cannot guarantee approval, we can assure you that our team will leverage all our skills and expertise to assist you in getting your loan approved.

Contact us for a confidential consultation about your situation.

Still have questions?

Our team is ready to assist you with any inquiries about reservations, financing, or vehicle availability.

💬 Send us a message

Or call us directly: 0995-842-9642

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